Privacy Policy

Privacy Policy and Cookie Policy

This website is part of TNT Group, one of the leading media groups in Adria region. More on our official website: attaches great importance to the protection of personal data of our users. The privacy protection policy governs the way of dealing with the information that processes or collects when visiting our websites. The processing of personal data is based on one of the legal bases of processing.

Collection and processing of personal data

Personal data are those data that identify you (such as name, address, e-mail or postal address, etc.). does not collect your personal data except in the case when you have expressly made it available to us (eg when ordering a product or subscription or some other reason), whereby you agree or give your consent to their use for the purposes listed below.

Use and disclosure or transfer of personal data will use your personal data for the needs of technical website management, analyze preferences and deliver general and individualized offers, with the aim of providing you with access to special information and for the needs of communication with you. We inform you that it is possible for us to make your personal data available to other companies within the TNT Group and clients, all with the aim of fulfilling the purpose for which the said personal data was collected.

Also, advises all parents and guardians to teach their children how to handle personal data safely and responsibly on the Internet. The services we provide are not intended for persons under the age of 16, but for the data we collect or process, we cannot know whether they refer to persons under the age of 16. We advise all parents and guardians to teach people under the age of 16 how to handle personal information safely and responsibly on the Internet.

Policy related to the use and storage of cookies (HTTP cookies)

Our websites you visit use cookies. Cookies are small files that are temporarily stored on your hard drive, which enables our website to recognize your computer the next time you visit one of the TNT Group’s websites.

These tools can collect and store technical data such as cookies, user and/or visitor IP address, mobile device identifier, browser data and the like, but do not identify a person.

The cookies that are stored are used for analytical and statistical purposes and for the functioning of all important websites and a better user experience. These cookies can be permanent cookies that remain stored on the user’s computer even after the visit, and temporary cookies that are stored only during the visit to the page.

Third-party cookies are used by to obtain statistical data on visits and the way our website is used. The information collected includes the user’s IP address, information about the browser, language, operating system and other standard statistical information that is collected and analyzed exclusively in anonymous and bulk form.

Depending on the settings on your internet browser, cookies may be automatically accepted. If you do not agree to their use, you can easily delete and/or permanently disable cookies at any time on your computer or mobile device using the settings of the browser you are using.

You can find more information about cookie management on the pages of the browser you are using. Please note that the purpose of cookies is to improve the usability of our website, and by recording or deleting cookies, you may disable the functionality of our website’s features or cause a different operation and appearance in your browser.

Web shop

when you register and create a customer profile on our website or order through our web store, you will have to enter personal data in online forms. The data you enter and the data resulting from the processing of your order (such as the number and status of the order, data on the time and method of delivery and the delivery address, e-mail) are necessary for the execution of the contract, that is, the provision of the Web store service. We will store the above data for a period of 3 years, except for those for which valid legal regulations (especially from accounting) do not require a longer storage period.

Your data will be disclosed to the following categories of recipients in the specified cases:

The data required for the delivery of the goods will be disclosed to the forwarders. Please note that only the data necessary for the delivery of the goods will be disclosed;
In the case of direct delivery, your data can be used for the purpose for which we provided it. Our business partners also protect the security of your data with appropriate and state-of-the-art technical and organizational measures. We also note that the processing of the above data is necessary for the purpose of concluding a contract. Therefore, if you do not provide the specified information, we will not be able to conclude a contract or process your order.

Newsletter and subscription

If you have given your express consent to receive the Newsletter, we can send you an electronic newsletter with commercial content for advertising. The data you provided to us in order to subscribe to the Newsletter will only be used to send the Newsletter. If you want to unsubscribe from the Newsletter, you can do so at any time via the option to cancel the subscription found in the Newsletter. In case of cancellation of the subscription, we will stop processing the personal data that we have collected for this purpose.

We store the collected data only for the period during which you receive the newsletter and you have not canceled your consent to receive the Newsletter.

Data processing for receiving the newsletter is necessary for the needs of our legitimate interests. Therefore, you are not obliged to provide this information and/or consent to receive the newsletter. The legal basis for receiving the newsletter is your consent (Article 6, paragraph 1 of the General Data Protection Regulation). If you have not given your consent, you will not be sent a newsletter.

In the event that our Newsletter is delivered to you via our business partner, it is considered the processor for the purposes of that case. We inform you that our business partner also protects the security of your data with appropriate and state-of-the-art technical and organizational measures. Our business partner may not use said personal data for purposes other than those for which we have given them.

Safety makes great efforts to ensure the security of personal data and compliance with applicable data protection regulations (such as the General Data Protection Regulation, the Law on the Implementation of the General Data Protection Regulation, etc.). Please note that your data is conscientiously protected against loss, destruction, manipulation, unauthorized access and unauthorized release. Our employees at are obliged to respect the confidentiality of your data and comply with the general rules of Also, uses the most modern technical and organizational protective measures to ensure the security of your personal data.

Storage term

We store your data until the expiration of a period of 3 years, counting from the expiration of the contractual relationship, except for those data for which valid regulations prescribe a longer storage period. Your data is used for direct marketing purposes based on legitimate interest until the expiration of a period of 3 years from the end of the contractual relationship, and for user data 3 years after its collection, except for those data for which valid regulations prescribe a longer storage period. If there is consent for processing for advertising purposes that extends to the period following the prescribed deadline, we store your data until the consent is withdrawn.

User rights

The user decides which information about himself is made available by If any of your personal data changes, please notify of the changes so that we can correct or update your personal data. We hereby inform you that you have the right to withdraw the given consent at any time in whole or in part, in such a way that notify in writing to the address:
TNT d.o.o. Travnik
Ulica Gaj 18
72270 Travnik, BiH

In addition to the right to withdraw consent, users, in accordance with current data protection regulations, have the right to access and confirmation from, in relation to personal data, the right to correction, the right to erasure (“the right to be forgotten”), the right to limit processing, the right to data portability and the right to object. Also, users have the right to file a complaint with the data protection supervisory authority.

In case you have decided that you do not want to share your data, please understand that you may not be able to access some parts of the website. Users who decide that they no longer want to receive our services can unsubscribe from receiving notifications by unsubscribing on our site, by sending an e-mail notification to

Automated processing

Please note that some data (such as the type of Internet browser you use, the number of visits, the average time spent on the pages, the content viewed, etc.) is processed automatically when accessing website.

The above data is used for the purpose of evaluating the attractiveness of our website. Please note that the user has the right not to be subject to a decision based solely on automated processing, unless such a decision is necessary for the conclusion or execution of a contract between the user and, permitted by the law of the BiH or based on the express consent of the user.

Links to other sites

This privacy policy applies to the home page of the host. These pages may contain links to other service providers and are not covered by this privacy policy. When leaving the website, please familiarize yourself with the privacy policy on every website that collects personal data.

Notification of changes

Any changes to our privacy policy and cookie policy will be posted on the home page and in other places deemed appropriate.